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doc/mailing-list-faq: user lists are subscribe only

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Includes a few other minor changes and updates.

Signed-off-by: Lou Logan <lou@lrcd.com>
This commit is contained in:
Lou Logan 2018-07-24 13:33:31 -08:00
parent a5c17cf43e
commit 0e554bf4b9
1 changed files with 16 additions and 47 deletions
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doc/mailing-list-faq.texi
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@ -47,7 +47,8 @@ We cannot provide help for scripts and/or third-party tools.
@anchor{How do I ask a question or send a message to a mailing list?}
@section How do I ask a question or send a message to a mailing list?
All you have to do is send an email:
First you must @ref{How do I subscribe?, subscribe}. Then all you have to do is
send an email:
@itemize
@item
@ -57,49 +58,18 @@ ffmpeg-user mailing list.
@item
Email @email{libav-user@@ffmpeg.org} to send a message to the
libav-user mailing list.
@item
Email @email{ffmpeg-devel@@ffmpeg.org} to send a message to the
ffmpeg-devel mailing list.
@end itemize
If you are not subscribed to the mailing list then your question must be
manually approved. Approval may take several days, but the wait is
usually less. If you want the message to be sent with no delay then you
must subscribe first. See @ref{How do I subscribe?}
Please do not send a message, subscribe, and re-send the message: this
results in duplicates, causes more work for the admins, and may lower
your chance at getting an answer. However, you may do so if you first
@ref{How do I delete my message in the moderation queue?, delete your original message from the moderation queue}.
Note that the ffmpeg-devel mailing list does not require you to subscribe
to send a message or patch, but ffmpeg-user and libav-user do require
subscription.
@chapter Subscribing / Unsubscribing
@section What does subscribing do?
Subscribing allows two things:
@itemize
@item
Your messages will show up in the mailing list without waiting in the
moderation queue and needing to be manually approved by a mailing list
admin.
@item
You will receive all messages to the mailing list including replies to
your messages. Non-subscribed users do not receive any messages.
@end itemize
@section Do I need to subscribe?
No. You can still send a message to the mailing list without
subscribing. See @ref{How do I ask a question or send a message to a mailing list?}
However, your message will need to be manually approved by a mailing
list admin, and you will not receive any mailing list messages or
replies.
You can ask to be CCd in your message, but replying users will
sometimes forget to do so.
You may also view and reply to messages via the @ref{Where are the archives?, archives}.
@anchor{How do I subscribe?}
@section How do I subscribe?
@ -134,8 +104,6 @@ must be manually approved by a mailing list admin:
These are:
@itemize
@item
Messages from users who are @strong{not} subscribed.
@item
Messages that exceed the @ref{What is the message size limit?, message size limit}.
@ -148,13 +116,12 @@ or is abusive towards others).
@section How long does it take for my message in the moderation queue to be approved?
The queue is usually checked once or twice a day, but on occasion
several days may pass before someone checks the queue.
The queue is usually checked daily to several times a week.
@anchor{How do I delete my message in the moderation queue?}
@section How do I delete my message in the moderation queue?
You should have received an email with the subject @emph{Your message to ffmpeg-user awaits moderator approval}.
You should have received an email with the subject @emph{Your message to <mailing list name> awaits moderator approval}.
A link is in the message that will allow you to delete your message
unless a mailing list admin already approved or rejected it.
@ -175,6 +142,9 @@ Click the email link at the top of the message just under the subject
title. The link will provide the proper headers to keep the message
within the thread.
Note that you must be subscribed to send a message to the ffmpeg-user or
libav-user mailing lists.
@section How do I search the archives?
Perform a site search using your favorite search engine. Example:
@ -203,9 +173,8 @@ Instead, use trimmed interleaved/inline replies (@url{https://lists.ffmpeg.org/p
@anchor{What is the message size limit?}
@section What is the message size limit?
The message size limit is 500 kilobytes for the user lists and 1000
kilobytes for ffmpeg-devel. Please provide links to larger files instead
of attaching them.
The message size limit is 1000 kilobytes. Please provide links to larger files
instead of attaching them.
@section Where can I upload sample files?